How developers manage snags
- QC request. When a construction milestone completes, the quality team is assigned to inspect the unit.
- Inspection. The inspector records each snag, usually with photos, on a mobile app.
- Fixing. The project team fixes the snags and updates their status.
- Deferral. Minor items can be deferred at the inspector's discretion, and stay in the unit's snag list.
- Approval. The project manager approves and the unit can go to handover.
After handover
Defects that appear after handover are raised as aftercare requests during the defects liability period, assessed and assigned to the responsible contractor.
Frequently asked questions
Should a buyer sign the handover with snags outstanding?
Only if the snags are listed in writing with the developer's commitment to fix them. Minor snags are often fixed after handover; serious ones should be fixed first.
Who pays for fixing snags?
The developer, for defects in its work, under the SPA and its warranties. Damage caused after handover by the owner or tenant is not a snag.
What is a deferred snag?
A defect the developer's quality team accepts to fix later rather than before handover. It should stay on record against the unit until it is closed.
Talk to us for pricing
Developer plans are scoped to your projects and launch services, so we price them on a short call. The broker app is free.